This is our main hospital. It is a RCVS accredited Hospital – which is the highest standard possible for a private practice.
When you visit, you will be met by one of our friendly receptionists, registered, and asked to take a seat in our spacious and comfortable waiting area where you can enjoy a cup of coffee whilst you wait. There is current reading material available and an overhead monitor keeping you informed about the latest news. You will not be bombarded from all sides by advertisements!
Whether you are here to see one of our vets or our consulting nurses, we will always attempt to help as quickly and effectively as possible – we appreciate that your time is valuable. Should your pet require medication, our pharmacy assistant will be pleased to provide this for you. We will make every effort to ensure your satisfaction with our service.
We have a team of experienced vets, most of whom have pursued further qualifications and obtained certificates in various subjects such as Internal Medicine, Imaging, Ophthalmology, Surgery, Emergency and Critical Care,..
For the more complex orthopaedic cases, we can offer our patients the highest care possible with a visiting Diplomate holder orthopaedic surgeon. This avoid the animal to be moved to referral centre further away.
Our nurses are equally qualified and specialised. They will be your best advisors regarding animal welfare, nutrition and behaviour.
We are part in the RCVS Practice Standard Scheme and were awarded the hospital status which is the highest possible accreditation for a private practice. This is a voluntary scheme and include all aspects of practice from professional development, clinical governance, patients safety to customer care and staff welfare.
In an emergency
Our hospital is open 24/7 to care for your pets.
We have a dedicated night team and there are qualified vets and nurses onsite at all time.
Please always phone us to say you are on your way or if you need advice on 07817 895 177.
On arrival, please ring the bell as we will be at the back looking after the patients. We will come to let you in.
Monday 7am to 11pm
Tuesday 7am to 11pm
Wednesday 7am to 11pm
Thursday 7am to 11pm
Friday 7am to 11pm
Saturday 9am to 4:30pm
Sunday 9am to 4:30pm