About us

Wylies back then…

Arthur Wylie opened his doors to the Upminster community in 1908.

It was his son, Dick, who took over from him even before antibiotics were invented and cars were commonplace! In those days, most of their work was with horses and farm animals. Spays were done on the kitchen table after Mrs Wylie tidied up after lunch. ‘Old Mr Wylie’, as many folk in Upminster fondly remember him, handed the reins onto his son David

David Wylie partnered Mr Coulton, Eddie Dixon, Hamish Wood, Ray Butcher and Kathy Beasley in running the business until Dave retired in 2000.

Ray and Kathy were driving forces of the business in the 80’s and 90’s building the first Wylie hospital in its current location. It was the first of its kind and quickly became busy and well respected in the local community.

This is Wylies now…

The hospital was rebuilt in 2000 when Richard Doyle accepted the offer of a partnership. He was later joined by Morkel Pienaar. The partnership was incorporated in 2013 and is currently owned and run by Richard Doyle, Morkel Pienaar, Vanessa Nicola and Pascal Hoberg.

We are now a large, independent, companion animal practice, employing over 100 hand-picked Wylie people! Together we offer our clients ‘Certificate-level veterinary care’. This means we can offer a higher level of expertise with Veterinary Certificate holders in Ophthalmology, Internal Medicine, Diagnostic Imaging, Cardiology, Orthopedic Surgery, Dermatology and Emergency and Critical Care. A number of our Veterinary Nurses also hold Diplomas in Surgery, Medicine, Behaviour and Laboratory Techniques.

Certificates and Diplomas are post-graduate qualifications that Vets and Veterinary Nurses can study for. This gives them a higher level of knowledge and expertise in specific areas of our work.

Our purpose and privilege

Our primary purpose here at Wylies is to support the relationship that people have with their pets. This relationship is powerful and brings joy and meaning to people’s lives.

It is a privilege to be able to offer our clients support and guidance.

Our ambition

As the current owners of the business (Richard, Morkel, Vanessa and Pascal), our ambition is to try to create an environment at Wylies, in which we can all experience fulfilment in our lives. Striving for health and working in harmony with each other helps each of us to achieve this ambition for ourselves.

This requires a high level of courtesy, so we have adopted the Wylies Courtesy System. Click here to see our ‘Courtesy System

Our Hedgehog Concept

(Hedgehog Concept)

We would like to change the current veterinary model and be incentivised by health, in other words be paid to keep pets healthy. The Total Care Plan represents this idea. For a regular monthly fee based on the breed of the animal, we work closely with our clients to keep their pets healthy using all resources at our disposal. In the case of accident or illness, we provide diagnoses and treatment at our cost. One of the essential conditions is that all members of the plan are fed a meat-based diet. This is because of our firm belief in species-appropriate nutrition.

Click here for more details of our Total Care Plan

Opening hours

  • Our Upminster Veterinary Hospital is open for routine appointments from 7am until 11pm, Monday to Friday
  • We do not charge extra for evening appointments
  • We are also open on Saturdays and Sundays for routine appointments between 9.30am until 4.30pm
  • Our Brentwood Wellness Centre is open  9am to 6pm, Tuesdays to Saturdays
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