We have four fully air conditioned wards, including separate dog and cat wards, isolation facilities and vivariums suitable for exotic species. We also have incubators to provide heat or oxygen, and two ICU kennels for those patients that require more intensive care. All of our kennels have padded bedding, and environmental noise is reduced in order to maximise patient comfort and minimise stress.
Wylies’ patients receive a high standard of care from our dedicated hospital staff. There is one ward vet, 4 veterinary nurses, and 2 ward assistants per day who are solely responsible for your pet. This enables consistent, individual patient care, and allows us to become familiar with each pet’s particular character and condition. There is a central nurses’ station that allows observation of all the hospitalised patients. This is also where we can take phone calls and update you on your pet; the vet will call you daily with a progress report. Our inpatient line (01708 225662) is available from 11.30am – 7pm for enquiries.
We understand that having your pet hospitalised can be quite stressful, so we encourage owners to visit their pets. Please call the inpatient line to arrange a suitable time if your pet is in with us. If you wish to bring in any of your pet's preferred diet, then please discuss this with the hospital staff.
We provide 24 hour care for our patients. Overnight, your pet’s treatment will be continued by our dedicated night staff.